Sunday, August 3, 2014

I HATE having to do other peoples' jobs for them

This is a letter I composed to the billing office of the physical therapy group where my husband went for a shoulder injury. I think it was very mature of me to not include things like "Get your head out of your ass and do your fucking job," "the incompetence of your billing department is only overshadowed by it's persistence in such incompetence ."

The name of the group is Synergy Specialists and Captain America wasn't even that impressed by their services. I highly don't recommend them. 

To whom it may concern:

Please check your records. Our HRA has paid both the $107.92 patient portion from Captain America's visit on 3/20/14 (payment #PH4339xxxx paid on 4/8/14) and the $107.92 patient portion from Captain America's visit on 4/22/14 (payment #PH4370xxxx paid on 5/9/14).

UHC has verified that these checks have been cashed, so perhaps they are sitting in your unapplied cash account?

Feel free to call UHC at 800-718-1299 to discuss this issue further. However, as my husband and I do not owe any payments, we will ignore all future requests for payment. 

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